You may return merchandise purchased at bodykineticsfitness.com by mail to our return center within thirty (30) days of purchase. We will issue a full refund (less shipping & handling) for items returned in within thirty (30) days of purchase. The item must be returned at your expense and shipping and handling charges are nonrefundable. We will not accept returns after 30 days past the date of receipt of your order. If you elect to use USPS for your return, the package must have Delivery Confirmation, or we cannot guarantee that your item will be credited.

CANCELLATIONS:

If you wish to cancel an order, you will need to either email us, or call us at 1-800-219-2707. We will use our best effort to attempt to stop your order. However, if your order has already been shipped, you will have to return the package (see return policy listed above). Any order that is cancelled after it leaves the facility will be considered a return and the above Online Return Policy will apply.

DAMAGED ITEMS:

Merchandise damaged during shipment must be reported to bodykineticsfitness.com within 5 days of receipt. Please email us to notify us of any damaged items (please include your order number). We will then Contact us the shipping company for the retrieval of the damaged item(s), and either send you a replacement order, or issue you a credit for the cost of any of the merchandise that is confirmed to be damaged.

* We reserve the right to modify the terms of this Online Return Policy at our sole discretion, at any time without notice.